Customer insights help businesses create better products and services, improve customer experience, and increase sales. Mr Dinesh Kumar shared his experience with a leading job portal that began as a listing platform and grew into a successful business. He highlighted the importance of resilience and adaptability in sales. He elaborated on the importance of being prepared and developing a growth mindset. He was of the view that preparation for engaging with the target audience and new technologies is a key component of a sales strategy. The department of BBA hosted the talk on Customer Insights and Sales by Mr. Dinesh Kumar, co-founder of Castler, fifth edition in the B talk series on November 7, 2024 at RR campus.
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