The hospitality industry has to grapple with the rapid changes in the food and beverage preferences of the customers like the emerging focus on plant based food. This is in addition to the general challenges of choosing the right employees and correlating profit with customer satisfaction. Students got an opportunity to engage successful restaurateurs in conversations on these challenges. Mr. Prem Koshy, Koshy’s Parade Café, Ms. Panjury V Shankar, Mr. Kavan Kuttappa, Naru Noodle Bar and Ms. Nidhi Nahata, Justbe Resto Café shared insights about the emerging trends and their view of the growing restaurant business. IRA- Conversations on food was organized by the Department of BBA-Hospitality and Event Management on October 29, 2021.
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