As the global tourism and travel industry is passing through an unprecedented crisis a look at the various dimensions of the Indian context gave a realistic picture of the industry to the students. The veterans of the industry shared their insights about the future of tourism, trends in sales and marketing and the career opportunities for the students. The speakers included Mr. Anurag Gupta-Secretary-SKAL Bengaluru, Chief Architect-Indian International Travel Exhibition, Mr. Raj Andrade- Chief Commercial Officer-Air India, SATS Airport Services, Mr. Saravanan Dhanabalu- Group General Manager-ITC Fortune Hotels, Mr.Niranjan Bhargava-Managing Director-Traveler’s & Choice & Hon.Secretary ofTravel Agents Association of India and Mr. Mithun R Krishnan-Head-Asia Market-Windows DMC, Vietnam and PES alumnus of 2008-2012 batch. The speakers shared their views about the present situation with a focus on safety, security and hygiene in the hospitality industry, data analysis for travel prediction, acceptability prediction of travel and revenue management after the pandemic is overcome. Dr J Surya Prasad was the guest of honour for the webinar. Prof V Jayakumar welcomed the attendees and Dr Vijay Kumar offered the opening remarks. The webinar organised by the department of hospitality and event management was held on April 16, 2020.
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